Studies show…
In the quest to do more with less, one method I’ve seen used to get the job done more quickly is to rely on best practices and studies. It’s not that referring to best practices or studies is bad, but...
View ArticleBest practice…for you?
Last week, I saw a post in LinkedIn about a “new” finding (from 2012) that “New research shows correlation between difficult to read fonts and content recall.” First, kudos for not confusing...
View ArticleUnqualified best practices are just slogans
I had the pleasure of joining Tom Johnson in another podcast and one of the topics we touched on was that of so-called best practices. Today, I stumbled across this post in a thread about high-tech job...
View ArticleRecent good, could-be-better, and ugly documentation experiences
During the “break” between semesters, I try to catch up on the tasks I’ve deferred during the past semester and get ahead of the tasks I know will come up during the coming semester. In the process,...
View ArticleThe documentation cliff
For the past couple of months, I’ve been refactoring the piClinic Console software to get it ready for this summer’s field tests. Along the way, I encountered something I’d seen before, but never...
View ArticleI love it when things just work
It's delightful when things just work so that you can use them to accomplish your goals. I reflect on several recently delightful experiences to find ways to make my tech docs delightful. The post I...
View ArticleDocumentation research requires more curiosity than money
Sure, money helps, but success doesn’t always correlate with dollars spent. Here are a couple of examples that come to mind from my experience. piClinic research My favorite research success story...
View ArticleTips for conducting documentation research on the cheap
In my previous post, I presented some experiences with testing and the resulting epiphanies. In this post, I talk more about the process I applied. The process is simple, yet that’s what makes it...
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